Dream Heaven Lead Management System
Dream Heaven (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information obtained through the Dream Heaven Lead Management System (“Platform”).
By accessing or using this Platform, you agree to the terms outlined in this Privacy Policy.
We may collect the following types of information:
Full Name
Mobile Number
Email Address
Address / Location
Company / Business Details (if applicable)
Customer inquiries and responses
Project interest details
Communication history
Uploaded documents or attachments
Login credentials (encrypted)
IP address
Browser type and device information
Usage logs and activity records
The collected information is used to:
Manage and track sales leads efficiently
Communicate with clients and prospects
Provide customer support and follow-ups
Improve system functionality and performance
Maintain internal records and analytics
Ensure platform security and prevent unauthorized access
Comply with legal and regulatory requirements
We implement appropriate technical and organizational measures to protect your data, including:
Secure server infrastructure
Encrypted authentication access
Role-based access control
Activity logging and monitoring
Regular system updates and backups
We do not sell, rent, or trade your personal information to third parties.
Information may be shared only under the following circumstances:
With authorized employees or team members for business operations
With service providers assisting in hosting, maintenance, or analytics (under confidentiality agreements)
When required by law, legal process, or regulatory authorities
We retain information only as long as necessary to:
Fulfill the purposes outlined in this policy
Maintain business and legal records
Resolve disputes and enforce agreements
After this period, data may be securely deleted or anonymized.
Users of the system are responsible for:
Maintaining confidentiality of login credentials
Ensuring accuracy of entered data
Using the platform only for legitimate business purposes
Not sharing unauthorized or sensitive third-party information
The system may use cookies or session technologies to:
Maintain user sessions
Improve usability and performance
Analyze system usage trends
Users may disable cookies via browser settings, though some features may not function properly.
You may request to:
Access your stored data
Correct inaccurate information
Delete records (subject to legal requirements)
Restrict or object to certain data uses
Requests can be made through the contact details below.
Dream Heaven reserves the right to update this Privacy Policy at any time. Updates will be posted within the system, and continued use of the Platform constitutes acceptance of the revised policy.