Terms & Conditions

Dream Heaven Lead Management System

1. Acceptance of Terms

By accessing or using the Dream Heaven Lead Management System (“Platform”), you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of the Platform immediately.


2. Purpose of the Platform

The Platform is designed to assist businesses in managing leads, tracking customer interactions, maintaining sales data, and organizing operational workflows. It is intended strictly for professional and lawful business use.


3. User Accounts & Responsibilities

Users agree to:

  • Provide accurate and complete information during registration

  • Maintain confidentiality of login credentials

  • Be responsible for all activities under their account

  • Notify administrators immediately of unauthorized access

  • Use the system only for authorized business purposes

Dream Heaven is not liable for losses caused by misuse of login credentials.


4. Acceptable Use

Users shall NOT:

  • Use the Platform for unlawful, fraudulent, or misleading activities

  • Upload malicious software, viruses, or harmful content

  • Attempt unauthorized system access or data extraction

  • Share confidential business data with unauthorized individuals

  • Modify, copy, or reverse-engineer system components

Violation may result in suspension or termination of access.


5. Data Ownership

  • All data entered into the system remains the property of the respective business or user.

  • Dream Heaven acts solely as a data processor and system facilitator.

  • Users are responsible for ensuring they have rights to store and manage third-party data.


6. System Availability

We strive to ensure continuous availability but do not guarantee uninterrupted service. The Platform may be temporarily unavailable due to:

  • Maintenance or updates

  • Technical issues

  • Force majeure events (e.g., natural disasters, infrastructure failures)

Dream Heaven shall not be liable for downtime-related losses.


7. Security

We implement reasonable safeguards to protect system data. However, users must:

  • Use strong passwords

  • Avoid sharing access credentials

  • Log out from shared devices

Dream Heaven is not responsible for breaches caused by user negligence.


8. Intellectual Property

All software, design, features, and system architecture belong to Dream Heaven and are protected by applicable intellectual property laws.

Users may not:

  • Copy or redistribute the software

  • Use branding without written permission

  • Create derivative works based on the Platform


9. Payments & Charges (If Applicable)

If the Platform includes paid services:

  • Fees must be paid as agreed

  • Non-payment may result in restricted access

  • All payments are non-refundable unless stated otherwise


10. Termination of Access

Dream Heaven reserves the right to suspend or terminate access if:

  • These Terms are violated

  • Unauthorized or suspicious activity is detected

  • Required payments are not made

  • Use of the system causes operational risk


11. Limitation of Liability

Dream Heaven shall not be liable for:

  • Loss of business, revenue, or profits

  • Data loss caused by user actions or external factors

  • Indirect or consequential damages

  • Decisions made based on data stored in the system

Use of the Platform is at the user’s own risk.


12. Data Backup & Responsibility

While periodic backups may be maintained, users are encouraged to retain independent copies of critical information. Dream Heaven is not responsible for accidental deletion or data corruption beyond reasonable control.


13. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the Platform after updates constitutes acceptance of the revised Terms.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Dream Heaven operates.